FAQ

Can I shop online?

Yes! We offer a curated selection of products through our online store, including popular Newfoundland-themed items like ornamental villages, mummers, and more. Browse our full online selection in the Shop.

Do your stores carry more products than the website?

Absolutely! Our three stores carry a much wider selection of products than what’s available online. From household essentials and party supplies to seasonal items and toys, there’s always something new to discover in-store. Visit us for the full Buck or Two Plus experience!

Can I order online and pick up in-store?

Yes! At checkout, simply select “Local Pickup” and choose your preferred store location. We’ll send you an email when your order is ready to collect. Please bring your order confirmation with you. Pickup is available at all three locations:

• Carbonear – Trinity Conception Square Mall
• Grand Falls-Windsor – Exploits Valley Mall
• Lewisporte – 441–443 Main Street

How do I track my order?

Once your order ships, you’ll receive a confirmation email with a Canada Post tracking number. Visit our Track Your Order page and use the tracking number to check your delivery status.

Where do you ship?

We ship across all of Canada! Whether you’re in Newfoundland and Labrador or on the other side of the country, we’ll get your order to you.

How long does shipping take?

Orders are typically processed within 1–3 business days. After that, delivery times depend on your location:

• Within Newfoundland & Labrador: 3–5 business days
• Rest of Canada: 5–7 business days

Shipping is handled by Canada Post. Times may vary during holidays or peak periods.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and the size of your order. Local pickup is always free!

What is your return policy?

Your receipt is required for an exchange within 14 days of purchase. No Refunds. Merchandise must be in original package. Exchanges can be made in person or by mail. Any shipping costs associated with exchanges are the responsibility of the customer. Thank You

Where do I send my exchanges by mail?

Please send exchange items to the location from which you purchased:

Carbonear
Buck or Two Plus
120 Columbus Drive, Trinity Conception Square Mall
Carbonear, NL A1Y 1B3

Grand Falls-Windsor
Buck or Two Plus
19 Cromer Avenue, Exploits Valley Mall
Grand Falls-Windsor, NL A2A 1W9

Lewisporte
Buck or Two Plus
441–443 Main Street
Lewisporte, NL A0G 3A0

Please include your order number or receipt with the return.

Where are your stores located?

We have three locations across Newfoundland:

• Carbonear – 120 Columbus Drive, Trinity Conception Square Mall
• Grand Falls-Windsor – 19 Cromer Avenue, Exploits Valley Mall
• Lewisporte – 441–443 Main Street

Visit our Locations page for full addresses, phone numbers, hours, and Facebook links for each store.

What are your store hours?

Carbonear:
Sunday: 12:00 PM – 5:00 PM | Monday–Wednesday: 9:30 AM – 5:30 PM
Thursday–Friday: 9:30 AM – 9:00 PM | Saturday: 9:30 AM – 5:30 PM

Grand Falls-Windsor:
Sunday: 12:00 PM – 5:00 PM | Monday–Wednesday: 9:30 AM – 5:30 PM
Thursday–Friday: 9:30 AM – 9:00 PM | Saturday: 9:30 AM – 5:30 PM

Lewisporte:
Sunday: 11:00 AM – 5:00 PM | Monday–Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:30 PM

How can I stay updated on sales and new arrivals?

Follow us on Facebook for each location! We regularly post about new products, sales, and community events:

• Carbonear Facebook
• Grand Falls-Windsor Facebook
• Lewisporte Facebook

Is Buck or Two Plus locally owned?

Yes! Buck or Two Plus is a locally owned and operated Newfoundland business. We’re proud to serve our communities with value, convenience, and friendly service every day.

Do you offer gift cards?

Please contact us or visit one of our store locations to ask about gift card availability.

Do you accept special orders or bulk purchases?

We may be able to accommodate special orders or bulk purchases depending on the product. Please contact us with details about what you’re looking for and we’ll do our best to help.